Privacy Policy

Effective Date: October 1st, 2025

Train 2.0 Ottawa Valley (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you register for or participate in our hockey skill development sessions, private group sessions, video analysis services, or any other services we provide (“Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name, email, phone number, and billing information

Date of birth and emergency contact details

Team affiliations or group information

b. Session & Participation Information:

Attendance records

Training performance, assessments, and video recordings from sessions

c. Technical Information:

IP address, device type, browser type, and usage data when you interact with our website or digital platforms

2. How We Use Your Information

We use collected information to:

Manage and schedule sessions, including payments and registrations

Provide coaching, feedback, and video analysis

Communicate important updates, promotional offers, or event information

Create and use video, photos, and other media for training, coaching, and marketing purposes

Improve our Services and user experience

3. Video & Media Usage

By participating in our sessions, you consent to the collection and use of your image, likeness, and performance for coaching, training, and marketing purposes, including social media, website content, and promotional materials.

If you do not wish to be filmed or have your content used, it is your responsibility to notify us in writing prior to participating in any session.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

To our service providers who assist in operating our Services, managing payments, or providing video storage and analysis

When required by law or legal process

In connection with a business transfer, merger, or sale of assets

5. Data Security

We implement reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge and accept this risk.

6. Data Retention

We retain your personal information for as long as necessary to provide Services and comply with legal obligations.

Video recordings and media content may be retained indefinitely for coaching, promotional, and marketing purposes unless otherwise requested in writing.

7. Your Rights

Depending on your location, you may have rights to:

Access and request a copy of your personal information

Request correction or deletion of your information

Opt out of marketing communications

Withdraw consent to media usage (though this may not apply retroactively to content already used in published materials)

Requests can be submitted to: [email protected]

8. Children’s Privacy

Our Services are intended for players under the supervision of a parent or guardian. We do not knowingly collect personal information from children without parental consent. Parents/guardians must provide consent for minors to participate in sessions and agree to this Privacy Policy on their behalf.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date. Continued participation in our Services constitutes acceptance of any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us at:

Train 2.0 Ottawa Valley
[email protected]
613-504-1996
train2point0ottawavalley.ca